NHTSA Complaint #10447405 — 1998 FORD CROWN VICTORIA

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10447405
Vehicle	1998 FORD CROWN VICTORIA
Component	SUSPENSION
Date of Incident	January 4, 2012
Date Filed	February 10, 2012
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IN

Consumer Description

TL* THE CONTACT OWNS A 1998 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE DRIFTED FROM RIGHT TO LEFT AND HE HAD DIFFICULTY STEERING STRAIGHT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TO HAVE THE FAILURE DIAGNOSED AND THE DEALER STATED THAT THE LOWER BALL JOINTS AND UPPER CONTROL ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 78,000. THE CONSUMER STATED THERE WAS A RECALL ON THE FRONT CONTROL ARM. HOWEVER, THE DEALER INFORMED THE CONSUMER THERE WAS NO RECALL FOR HIS VIN. UPDATED 03/07/12

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