NHTSA Complaint #10447296 — 2005 TOYOTA SIENNA

BOTH POWER SLIDING DOORS ON MY VAN HAVE STOPPED WORKING. THE FIRST DOOR STOPPED WORKING AND WITHIN TWO WEEKS THE OTHER DOOR HAS STOPPED. THE DOORS STOPPED WORKING WITH THE KEY FOB AND THE BUTTONS IN THE FRONT DRIVERS AREA & THE BUTTONS LOCATED NEAR THE POWER DOORS, ONLY OPENING WITH THE ACTUAL DOOR HANDLE. THEY HAVE NOW STOPPED WORKING ALL TOGETHER. WE HAVE TURNED THE POWER BUTTON OFF SO THEY OPEN MANUALLY NOW. THEY ARE VERY HARD TO OPEN MANUALLY(ALMOST IMPOSSIBLE FOR ME AT TIMES?!) I HAVE 3 SMALL CHILDREN AND THE OTHER DAY I COULD NOT GET THE DOOR TO OPEN AT ALL (POWER OR MANUALLY) AND THEY HAD TO CRAWL OVER THE FRONT SEAT(RIDICULOUS)!!. IT IS VERY FRUSTRATING AND UNSAFE TO HAVE DOORS THAT WON'T OPEN. IT APPEARS THAT THIS PROBLEM HAS BEEN GOING ON WITH LOTS OF TOYOTAS SINCE 2008 AND TOYOTA HAS NOT TAKEN CARE OF THEIR CUSTOMERS. TOYOTA HAS ALREADY DONE A RECALL ON THE REAR LIFT DOOR SO WHY NOT TAKE CARE OF THE DOORS THAT PEOPLE ACTUALLY USE TO GET IN AND OUT OF THE VEHICLE. IT IS HARD TO BELIEVE THAT TOYOTA HAS LET THIS PROBLEM GO ON AS LONG AS IT HAS. THEY CAN DO A RECALL FOR A CLIP THAT HOLDS CARPET IN PLACE BUT NOT TAKE CARE OF THIS SORT OF ISSUE. MY BIGGEST CONCERN IS FOR THE SAFETY OF MY CHILDREN, THAT IS WHY I PURCHASED A TOYOTA VAN IN THE FIRST PLACE BUT NOW I'M STARTING TO REGRET THAT DECISION. AFTER SPEAKING WITH A TOYOTA DEALER AND FOUND OUT THAT IT WOULD COST APPROX. $1500 PER DOOR TO FIX I WAS VERY DEVASTATED. THAT IS ABSOLUTELY ABSURD!! I WOULD EXPECT TO PAY THAT MUCH FOR AN ENGINE PROBLEM OR TRANSMISSION BUT FOR THE DOORS??? AND WITH ALL THE PROBLEMS REPORTED BY OTHER SIENNA OWNERS!? TOYOTA STEP UP AND TAKE CARE OF YOUR CUSTOMERS!!! HOW WOULD THEY FEEL IF THEY COULDN'T GET OUT OF THEIR DOOR???? *TR