NHTSA Complaint #10446924 — 2007 DODGE RAM 2500 SUSPENSION

Complaint Details

ODI Number	10446924
Vehicle	2007 DODGE RAM 2500
Component	SUSPENSION
Date of Incident	February 6, 2012
Date Filed	February 6, 2012
Mileage	27,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

I PURCHASED A 2007 DODGE RAM 2500 IN DECEMBER 2010 FROM ROYAL GATE DODGE IN ELLISVILLE, MO. THE VEHICLE HAD A "DEATH WOBBLE" AND THE SALES REP. RECOMMENDED CHANGING THE LINKAGE TO THE UPDATED VERSION THAT WAS AVAILABLE. THEY GAVE IT TO ME FREE AS LONG AS I INSTALLED IT ON THE TRUCK. I DID AT APPROX. 73,000 MILES. NOW, 13 MONTHS LATER AND 27,000 MILES ON THE REPLACED LINKAGE, MY LEFT OUTER TIE ROD SHEARED OFF WHILE TURNING A CORNING AT AROUND 15MPH. SINCE I TOOK THE LINKAGE AND INSTALLED IT MYSELF, IT ONLY HAS A 12 MONTH WARRANTY. IF THEY INSTALLED IT, WOULD HAVE BEEN COVERED. AS SAD AS THEIR BUSINESS PRACTICES ARE, I AM WRITING REGARDING YOUR INVESTIGATION/RECALL ON THE 2500/3500 NEWER TRUCKS WITH THE SAME ISSUE. I WOULD LIKE TO MAKE YOU AWARE OF THE ISSUE THAT THESE DEFECTIVE PARTS CAN BE INTERCHANGED ON OLDER VEHICLES, LIKE MINE. I HAVE ORDERED THE REPLACEMENT MOOG TIE ROD AND WILL BE INSTALLING IT AS SOON AS IT COMES IN AND FEEL LUCKY I WAS AT LOW SPEEDS. *TR

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