NHTSA Complaint #10446668 — 2005 VOLVO XC90

OUR CAR WOULDN'T START IN OUR GARAGE ONE MORNING. TURNS OUT, WE NEEDED A NEW CEM DUE TO A LEAKING PROTECTION BOX (I CAN'T REMEMBER THE NAME OF IT BUT IT STARTED WITH A P). AFTER 843 IN PARTS AND 816 IN LABOR AND ALMOST A MONTH AT THE DEALER DUE TO A BACKORDERED WIRING HARNESS THE PROBLEM WAS FIXED. AFTER DOING SOME RESEARCH WE HAVE DISCOVERED THAT THIS IS AN EPIDEMIC AMONG VOLVO OWNERS AND WE ARE ACTUALLY ONE OF THE LUCKY ONES WHOSE CAR DIED WHILE IT WAS PARKED INSTEAD OF WHILE WE WERE DRIVING! THIS IS RIDICULOUSLY DANGEROUS AND THE FACT THAT THIS LEAKING BOX IS A COMMON PROBLEM AND THAT VOLVO HAS ACTUALLY DEVELOPED A REDESIGNED MODEL TO FIX THE ISSUE WITH THEIR FIRST GEN MODEL LEADS ME TO BELIEVE THAT THEY SHOULD BE FORCED TO REPLACE THEIR FAULTY DESIGN IN ALL OF THEIR XC90S. AS SOMEONE WHO BOUGHT HER VOLVO FOR ITS REPUTATION FOR SAFETY, I AM DISGUSTED THAT THIS PROBLEM HAS BEEN ALLOWED TO GO ON FOR SO LONG. *KB