NHTSA Complaint #10446637 — 2005 TOYOTA SIENNA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10446637
Vehicle	2005 TOYOTA SIENNA
Component	STRUCTURE:BODY
Date of Incident	August 1, 2011
Date Filed	February 4, 2012
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

THE DRIVER'S SIDE AUTOMATIC SLIDING DOOR ON OUR 2005 TOYOTA SIENNA XLE NO LONGER WORKS AUTOMATICALLY. IT STILL WORKS IF WE MANUALLY HOLD THE EXTERIOR DOOR KNOB OR THE INTERIOR DOOR KNOB OUT FOR A FEW MOMENTS. I GUESS THAT MEANS THAT THE CABLE HAS NOT BROKEN (YET). NONE OF THE BUTTONS WORK TO OPEN THE DOOR ANYMORE. THE DEALER SAYS IT IS AN $1100 DOOR MOTOR ASSEMBLY REPLACEMENT JOB. WHEN THE CABLE DOES BREAK, OTHER PEOPLE REPORT THAT THE DOOR REMAINS STUCK WHEREVER IT IS - OPEN OR CLOSED. IS THAT NOT A SAFETY ISSUE? I ASK THE NHTSA TO REQUIRE TOYOTA TO RECALL THESE FAULTY DEVICES AND IMPLEMENT A PERMANENT FIX. *KB

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