NHTSA Complaint #10446346 — 2001 FORD EXPEDITION

ON THE MORNING OF JANUARY 26, 2012 I PARKED MAY CAR AT MY EMPLOYEE PARKING LOT AT APPROXIMATELY 5:50AM. I HEAD TO WORK LIKE ANY ORDINARY DAY, AND AT APPROXIMATELY 8:30 AM, I HAD CO-WORKERS INFORMING ME THAT MY CAR WAS ON FIRE. I RAN OUT TO THE PARKING LOT AND FOUND MY CAR IN FLAMES. MY 2001 FORD EXPEDITION EDDIE BAUER CAUSED THE TWO CARS ON MY SIDES TO CATCH ON FIRE AS WELL. WHEN THE FIRE DEPARTMENT ARRIVED IT WAS TOO LATE TO SAVE ANYTHING FROM THE CAR. IT WAS A TOTAL LOSS, EVERYTHING INSIDE WAS DESTROYED INTO ASHES, MY PERSONAL BELONGINGS WERE UNRECOGNIZABLE. I ONLY HAD LIABILITY INSURANCE ON MY CAR, AND WILL HAVE TO PAY FOR THE DAMAGES THAT MY CAR CAUSED TO THE OTHER PEOPLE..I AM NOW LEFT WITH NO CAR, AND HAVING THE BLAME OF THE FIRE WHEN I DID ABSOLUTELY NOTHING WRONG. MY FORD EXPEDITION WAS IN PERFECT CONDITIONS AND UP TO DATE WITH ALL OF THE SERVICES; NOW THAT IT WAS THE FAMILY CAR AND WE TRAVELED ALL AROUND THE COUNTRY WITH IT. WE WERE THE ONLY OWNERS AND BOUGHT IT BRAND NEW FOR A REASON. THE CRUISE CONTROL RECALL WAS TAKEN CARE OF IMMEDIATELY AFTER RECEIVING THE LETTER IN THE YEAR 2004, AND WAS NEVER RE-INSTALLED. THE CAUSES OF THE FIRE ARE STILL UNKNOWN, AND I WILL LIKE TO LET FORD KNOW OF THE SITUATION SO THEY CAN DO SOMETHING ABOUT IT. IT IS SUCH A TRAUMATIZING SITUATION THAT I WOULD NOT LIKE ANYONE ELSE TO EXPERIENCE. I HAVE LOST ALL OF MY TRUST ON FORD. BE AWARE PEOPLE, DO NOT PARK NEXT TO A FORD, YOU NEVER KNOW WHEN THEY MIGHT CATCH ON FIRE. *KB