NHTSA Complaint #10446160 — 2010 TOYOTA FJ CRUISER

TL* THE CONTACT OWNS A 2010 TOYOTA FJ CRUISER. THE CONTACT STATED THAT THE FRONT END ALIGNMENT WAS NOT ADEQUATE BECAUSE THE TIRES WEIGHED SIGNIFICANTLY MORE THAN WHAT WAS INDICATED IN THE OWNER'S MANUAL. THE CONTACT ALSO STATED THAT THE MANUFACTURER INSTALLED THE INCORRECT SIZED TIRES ON THE VEHICLE. NEITHER THE DEALER NOR THE MANUFACTURER OFFERED ASSISTANCE BECAUSE THE REPAIRS ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V148000 (TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS), HAD ALREADY BEEN PERFORMED. THE CONTACT BELIEVED THAT THIS WAS NOT THE CORRECT REMEDY FOR THE FAILURE. NO ADDITIONAL REPAIRS WERE PERFORMED. THE FAILURE MILEAGE WAS 1,500 AND THE CURRENT MILEAGE WAS 17,000.