NHTSA Complaint #10446025 — 2003 JEEP LIBERTY UNKNOWN OR OTHER

Complaint Details

ODI Number	10446025
Vehicle	2003 JEEP LIBERTY
Component	UNKNOWN OR OTHER
Date of Incident	January 31, 2012
Date Filed	January 31, 2012
Mileage	105,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

MY KEY WILL NOT TURN IN THE IGNITION OF THE 2003 JEEP LIBERTY. THE STEERING COLUMN WAS NOT LOCKED AND I TRIED FOR ABOUT 20 MINUTES TO JIGGLE/TURN THE WHEEL, JIGGLE THE AUTOMATIC TRANSMISSION SHIFTER, ETC. THE KEY WAS INSERTED FULLY BECAUSE ELECTRICAL CAME ON TO ALERT ME THAT THE KEY WAS IN THE IGNITION (WHEN I OPENED THE DRIVER DOOR THE WARNING BEEPS CAME ON TO SIGNIFY KEY STILL IN IGNITION). THE IGNITION SIMPLY WOULD NOT TURN. I HAD TO HAVE MY CAR TOWED TO A MECHANIC AND HAVE SINCE LEARNED FROM ONLINE RESEARCH THAT THIS IS A VERY COMMON PROBLEM WITH JEEP LIBERTY'S AND MANY CHRYSLER PRODUCTS. THE SOLUTIONS SEEM TO BE PATCHWORK WORKAROUNDS THAT PEOPLE HAVE COME UP WITH INDEPENDENT OF CHRYSLER'S HELP. *TT

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