NHTSA Complaint #10445815 — 2007 TOYOTA SIENNA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10445815
Vehicle	2007 TOYOTA SIENNA
Component	STRUCTURE:BODY
Date of Incident	November 30, 2011
Date Filed	January 30, 2012
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND THE REAR HATCH WAS OPENED WHEN IT ABRUPTLY BEGAN TO CLOSE INDEPENDENTLY. THE CONTACT APPLIED PRESSURE TO TRY AND KEEP THE HATCH OPEN BUT TO NO AVAIL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE REAR HATCH HYDRAULIC ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS 45,000.

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