NHTSA Complaint #10445757 — 2011 HONDA ACCORD

I PURCHASED A NEW 2011 ACCORD EX-L AND AFTER 6 MONTHS OF LIGHT DRIVING (CITY AND HWY) I NOTICED A SHIMMY/SHAKING IN THE STEERING WHEEL. I TOOK THE CAR BACK TO THE DEALERSHIP 5 TIMES FOR THIS ISSUE AND THEY REPLACED ONE TIRE AND ONE WHEEL, BALANCED THE TIRES NUMEROUS TIMES BUT THEY WERE UNABLE TO RESOLVE THE ISSUE. NOW THE DEALER REFUSES TO ACKNOWLEDGE THERE IS A PROBLEM SAYING IT IS NOT A BIG DEAL AND THAT ALL ACCORD HAVE THIS ISSUE. I EVEN MET WITH THE FACTORY REP AND HE NOTICED THE PROBLEM BUT SAID THAT HONDA AND DEALER CAN'T RESOLVE IT AS IT IS NOT RELATED TO TIRES, WHEELS OR DRIVE TRAIN. BUT COULD NOT OFFER ANY EXPLANATION AS TO WHAT CAUSES THE SHIMMY SAYING THE SHIMMY IS "NORMAL" AND IT'S NOT A BIG DEAL. I'VE ASKED FOR A NEW SET OF TIRES AND WHEELS BUT THEY REFUSED TO DO IT SAYING THEY CAN'T AFFORD THE COST AND IT WILL NOT MAKE THE CAR DRIVE DIFFERENTLY. VERY DISAPPOINTED WITH HONDA AND DEALER. *TT