NHTSA Complaint #10445625 — 2001 FORD FOCUS

TL* THE CONTACT OWNS A 2001 FORD FOCUS. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT NOTICED THE ENTIRE INSTRUMENT PANEL AND OTHER GAUGES FAILED TO FUNCTION PROPERLY. THE SPEEDOMETER AND FUEL GAUGE ALSO WOULD NOT DISPLAY AN ACCURATE READING. IMMEDIATELY THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND THE ENGINE WAS TURNED OFF. UPON RESTARTING THE VEHICLE IT BEGAN TO FUNCTION FOR A BRIEF PERIOD AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE INSTRUMENT PANEL CLUSTER WAS REPLACED. THE SIMILAR FAILURE RECURRED SIX MONTHS AFTER THE REPAIR WAS PERFORMED. THE CONTACT STATED THE INSTRUMENT PANEL CLUSTER WOULD NEED TO BE REPLACED FOR THE SECOND TIME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE MALFUNCTION. THE APPROXIMATE FAILURE MILEAGE WAS 89,000. UPDATED 03/14/12*LJ UPDATED 03/19/12