NHTSA Complaint #10445591 — 2003 FORD TAURUS

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10445591
Vehicle	2003 FORD TAURUS
Component	SUSPENSION
Date of Incident	January 26, 2012
Date Filed	January 27, 2012
Mileage	109,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TL* THE CONTACT OWNS A 2003 FORD TAURUS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH IN REVERSE OUT OF HIS DRIVEWAY HE HEARD A LOUD BANGING NOISE. AFTER INSPECTING HIS VEHICLE HE NOTICED THAT THE FRONT DRIVERS SIDE COIL SPRINGS FRACTURED AND PUNCTURED THE TIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO ADVISED HIM THAT THE SHOCKS, STRUTS, THE STABILIZER LINKS FOR THE FRONT DRIVER AND PASSENGER SIDE HAD ALL BEEN DAMAGED AS WELL AND NEEDED TO BE REPLACED. THE COILS SPRINGS WERE REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 109,800.

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