NHTSA Complaint #10445495 — 2007 NISSAN ARMADA

DEAR SIR OR MA'AM: ON CHRISTMAS EVE, IN THE EVENING, MY HUSBAND, DAUGHTER, AND I WERE DRIVING BACK HOME FROM FAIRFIELD, ILLINOIS TO GLEN CARBON, ILLINOIS, WHEN OUR 2007 NISSAN ARMADA FAILED US. THERE WAS A HOUSE A SHORT WALK DOWN THE ROAD, SO MY HUSBAND RAN DOWN THERE FOR ASSISTANCE. OBVIOUSLY, IT WAS COLD AND DARK OUTSIDE. MY DAUGHTER (4 YEARS OLD) AND I (PREGNANT AT THE TIME) STAYED INSIDE THE LOCKED CAR. MY HUSBAND CAME BACK QUICKLY AS THERE WAS NO ANSWER AT THE DOOR OF SAID HOUSE. HE THEN CALLED HIS SISTER WHOM WAS AN HOUR AWAY TO HAVE HER COME HELP ASSIST US. MEANWHILE A MAN STOPPED AND OFFERED TO HELP. HE OFFERED A JUMP START AND GAS. NEITHER WORKED BUT HE WAS ABLE TO CALL A LOCAL ACQUAINTANCE OF HIS TO TOW OUR VEHICLE. THE CHARGE FOR THIS SERVICE ON CHRISTMAS EVE WAS $350. SO MY HUSBAND'S SISTER PICKED US UP, AND OUR CAR WAS TOWED THE REMAINING 45 MINUTE DISTANCE TO OUR HOME. AFTER ALL WAS SAID AND DONE, IT TURNS OUT THE CAR JUST NEEDED AN EXTRA GALLON OF GAS TO GET IT STARTED. NOW ALMOST THIRTY DAYS AFTER THIS INCIDENT, I AM IN RECEIPT OF A RECALL NOTICE FROM NISSAN STATING THAT: THE FUEL GAUGE MAY BE INACCURATE DUE TO A MALFUNCTION IN THE FUEL LEVEL SENDING UNIT. GIVEN THAT, WE FILE THIS COMPLAINT. I BELIEVE NISSAN IS RESPONSIBLE FOR THE CIRCUMSTANCES OF OUR CHRISTMAS EVE WHICH COST US SEVERAL HOURS AND SEVERAL HUNDRED DOLLARS. PLEASE ADVISE. *TR