NHTSA Complaint #10445221 — 2008 GMC ACADIA

SINCE PURCHASE OF CAR NEW IT WOULD MAKE A LOUD CLUNKING NOISE, WHICH COULD BE FELT ON DRIVER SIDE FLOOR. COULD NEVER DUPLICATE FOR TECH. EVERYTIME IT IN SHOP THEY CHECKED THE PROBLEM. FINALLY AT 20,000 MILES THEY DECIDED TO CHANGE ENTIRE RACK, THOUGHT THIS WOULD FIX PROBLEM. IT DIDN'T. CLUNK GOT LOUDER AND LOUDER, BUT OF COURSE STILL COULD NOT DUPLICATE FOR TECH. AT 45,000 THEY CHANGED RACK AGAIN. I GUESS THIS CAR HAS A DISPOSABLE RACK. LUCKY FOR ME I HAD A CLAIM NUMBER WITH GENERAL MOTORS AND IT WAS COVERED. ON APPROX 12/22 PUT CAR IN PARK ON A FLAT SURFACE. CAR MOVED APPROX 4FT, HAD TO PUT BRAKE ON TO STOP. THEN A FEW DAYS LATER IT HAPPENED AGAIN. WAS TOLD BY TECH 1ST TIME I IT'S A CHARACTERISTIC OF ACADIA. WHEN I CONTACTED GM THEY SAY THEY HAVE NEVER HEARD THIS AND THE TECH COULD NOT DUPLICATE. THIS CAR IS NOT SAFE. GM OFFERED ME 2,000 FOR ME TO BUY A NEW CAR BUY A NEW CAR. *TR