NHTSA Complaint #10445141 — 2007 MINI COOPER US

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10445141
Vehicle	2007 MINI COOPER US
Component	ENGINE AND ENGINE COOLING
Date of Incident	January 24, 2012
Date Filed	January 24, 2012
Mileage	33,240 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

AFTER NUMEROUS TRIPS TO GARAGE TO DETERMINE WHY THE ENGINE LIGHT WAS COMING ON AND CAR SIGNALING BY WAY OF ALARM FOR ME TO SEE SERVICE DEPT IMMEDIATELY AND AT LEAST TWICE HAVING BEEN TRAVELING ON THE INTERSTATE AND FOUND MYSELF STRANDED WITH EXTREMELY LOW LEVEL OF ANTIFREEZE, BMW SERVICE DEPT RECOMMENDED A CHANGE OF HEATING THERMOSTAT. SAID THEY HAD SEEN THIS NUMEROUS TIMES. I TRUSTED THEM AND SPENT $550.00 ONLY TO START HAVING THE PROBLEM AGAIN 3 WEEKS LATER. NOW I'M TOLD BY MINI DEALERSHIP I NEED A RADIATOR, BUT GUESS WHAT, IT'S OUT OF WARRANTY. THIS CAR LIVES AT THE GARAGE AND I CANNOT TAKE IT ON A TRIP WITHOUT FEAR OF BEING STRANDED ON THE HIGHWAY. BMW REFUSES TO COMPENSATE FOR WHAT I BELIEVE IS AN ERROR IS DIAGNOSIS. *TR

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