NHTSA Complaint #10445124 — 2005 FORD EXPLORER STRUCTURE:BODY:HATCHBACK/LIFTGATE

Complaint Details

ODI Number	10445124
Vehicle	2005 FORD EXPLORER
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE
Date of Incident	December 7, 2010
Date Filed	January 24, 2012
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2005 FORD EXPLORER. THE CONTACT STATED THAT THE LIFTGATE DOOR WAS CRACKED. THE VEHICLE WAS TAKEN TO THE DEALER WHO VERIFIED THE FAILURE AND STATED THAT THE REAR LIFTGATE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 45,000. UPDATED 02/22/12*LJ THE CONSUMER STATED THE BACK PANEL THAT IS CRACKED, IS ALSO SOMING UNGLUED. THE PANEL WAS REPLACED BEFORE AT 20,000 MILES. UPDATED 003/01/12

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