NHTSA Complaint #10444829 — 2007 DODGE RAM 2500 STEERING:LINKAGES:TIE ROD ASSEMBLY

Complaint Details

ODI Number	10444829
Vehicle	2007 DODGE RAM 2500
Component	STEERING:LINKAGES:TIE ROD ASSEMBLY
Date of Incident	December 8, 2011
Date Filed	January 22, 2012
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

LEFT TIE ROD BALL STUD FRACTURED WHILE MAKING A SHARP LEFT HAND TURN IN A PARKING LOT. THIS ITEM WAS REPLACED BY CHRYSLER APPROXIMATELY TWO YEARS PRIOR UNDER A RECALL. I TOWED THE TRUCK TO AUTOWORLD DODGE - PETALUMA (CHRYSLER DEALERSHIP) FOR REPAIR. THEY INSISTED THE BROKEN PART WAS OUT OF WARRANTY AND WAS MY RESPONSIBILITY TO REPAIR. I HAD NO CHOICE BUT TO HAVE THEM MAKE THE REPAIRS AT MY EXPENSE. THIS FAILURE WAS A CLEARLY KNOWN PROBLEM, BUT THEY WOULD NOT STAND BEHIND THEIR PRODUCT. IS THERE ANY RECOURSE FOR THEIR FAILURE TO COMPLY WITH AN OBVIOUSLY RECALLED PART (NHTSA CAMPAIGN ID #11V350000, ACTION #PE11009)? *TR

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