NHTSA Complaint #10444675 — 2005 DODGE DAKOTA

MARCH , 2011, AS I WAS IN THE FRONT PASSENGER SEAT, SMOKE FILLED THE TRUCK . WE IMMEDIATELY STOPPED AND I GOT OUT. THE SEAT BACK WAS SMOKING AND BURNING AND A HOLE WAS BURNED IN MY COAT. I REPORTED THIS IMMEDIAELY TO CHRYSLER. IT WAS INVESTIGATED AND CHRYSLER REPLACED THE ELEMENT AND PUT A NEW SEAT COVER ON THE SEAT BACK. I DID NOT ASK FOR REIMBERSMENT FOR THE COAT. ON 12/27/11, THE SAME SEAT , NOW THE BOTTOM, CAUGHT ON FIRE. I IMMEDIATELY CALLED CHRYSLER AGAIN, BOUGHT THE TRUCK FOR AN INSPECTION ALONG WITH MY NEW BURNT COAT. I RECEIVED A LETTER THIS TIME SAYING THAT THEY FOUND NO DEFECT. I ASKED FOR AN EXPLANATION AS TO WHY IT WAS NOT DEFECTIVE THIS TIME AND WAS TOLD THAT THE DECISION WAS FINAL AND NO EXPLANATION WAS NECESSARY. I DO NOT WANT HEATED SEATS AND TOLD THEM I DIDN'T EVEN WANT THIS SEAT FIXED, JUST MY COAT REPLACED. WHY , IF THE SEAT BACK WAS DEFECTIVE, THEN THE SEAT BOTTOM CATCHES ON FIRE A YEAR LATER, I FEEL THAT I NEED MORE OF AN EXPLANATION THAN TOO BAD. HEATED SEATS ARE APPARENTLY VERY DANGEROUS. *TT