NHTSA Complaint #10444605 — 2003 TOYOTA 4RUNNER

I WAS DRIVING THE VEHICLE AT A SLOW SPEED AND MADE A TURN UP A HILL. SUDDENLY, I FELT THE SEAT JERK BACKWARDS AND IT SEEMED LIKE THE DRIVER'S SEAT WENT OFF ITS TRACK. LATER, WHEN THE VEHICLE WAS PARKED, I CHECKED THE SEAT IN AN ATTEMPT TO RESECURE IT TO THE TRACK, BUT I COULD NOT IMPROVE THE SITUATION. IT SEEMED AS THOUGH THE SEAT IS NOT LOCKED ANYMORE. WHENEVER I ACCELERATE OR COME TO A STOP, IT FEELS AS THOUGH THE DRIVER SEAT COULD COME LOOSE AS IT IS NOT SECURE TO THE TRACK ANYMORE. I DID SOME RESEARCH AND FOUND OUT THAT THERE IS A TOYOTA TECHNICAL SERVICE BULLETIN FOR THIS ISSUE. THE NUMBER IS NVO11-06. I CHECKED WITH THE DEALER, AND THEY SAID THERE IS NO RECALL TO FIX THIS PROBLEM. THE VEHICLE OWNER MUST PAY FOR PARTS AND LABOR TO FIX, WITH A TOTAL COST EXCEEDING $1500 FOR CARS OUTSIDE OF THE 3 YEAR/36000 MILE WARRANTY. I HAVE A 2003 MODEL VEHICLE THAT I PURCHASED ON 6/2003, AND THIS TSB WAS ISSUED ON 10/2006 FOR MY VEHICLE MODEL, WHICH MEANS THIS TSB WAS INVALID FOR ME AT THE TSB RELEASE. I DISCOVERED THIS PROBLEM AROUND 9/2011 BECAUSE I HAVE VERY LOW MILEAGE ON THE VEHICLE. MANY OWNERS ARE NOT AWARE OF THIS ISSUE. I BELIEVE THIS IS A SAFETY HAZARD BECAUSE EVEN IF YOU ARE WEARING YOUR SEATBELT, THE DRIVER'S SEAT IS NOT SECURE AND SHIFTS DURING NORMAL STOP OF ACCELERATION AND CAN CAUSE WHIPLASH. ALSO, I HAVE FELT DIZZINESS DURING HEAVY STOP AND GO TRAFFIC DUE TO THE ROCKING MOTION BECAUSE THE SEAT IS NOT SECURE TO THE TRACK. IN CASE OF AN ACCIDENT, IT IS MORE LIKELY THAT THE SEAT CAN BECOME DISLODGED, THUS RENDERING THE SEAT BELT USELESS DURING A CRASH. I AM A MECHANICAL ENGINEER AND I UNDERSTAND THE ISSUE. I HAVE SURFED ONLINE AND MANY PEOPLE WHO HAVE NOTED THIS ISSUE HAVE RESORTED TO JERRY RIGGING A FIX TO THE SEAT BECAUSE THEY CANNOT AFFORD TO PAY FOR FIXING THIS DEFECT. I HIGHLY RECOMMEND A RECALL FOR TOYOTA TO FIX THIS PROBLEM. *TT