NHTSA Complaint #10444588 — 2004 TOYOTA PRIUS

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	10444588
Vehicle	2004 TOYOTA PRIUS
Component	VEHICLE SPEED CONTROL
Date of Incident	March 1, 2011
Date Filed	January 19, 2012
Mileage	160,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WHEN AMBIENT TEMPERATURE IS COLD, SOMETIMES DASHBOARD LIGHTS AND SPEEDOMETER DO NOT COME ON WHEN THE CAR IS STARTED. CAR RUNS BUT WITH NO INSTRUMENT PANEL. SOMETIMES WHEN THE CAR IS IN THIS STATE THE CAR CANNOT BE TURNED OFF BY PRESSING THE START BUTTON. CAR CAN ONLY BE TURNED OFF BY PRESSING AND HOLDING THE START BUTTON DOWN FOR SEVERAL SECONDS, AND EVEN THIS DOES NOT ALWAYS WORK. THIS PROBLEM HAS BEEN GETTING WORSE OVER TIME. TOYOTA DEALERSHIP REFUSES TO INVESTIGATE THE PROBLEM, BUT IT IS DOCUMENTED IN THEIR WARRANTY REPAIR T-SB-0172-09 COMBINATION METER INTERMITTENT DISPLAY BULLETIN. INSTEAD, THE DEALERSHIP TRIES TO SELL US A NEW CAR! *TT

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