NHTSA Complaint #10444583 — 2007 MINI COOPER S

ENGINE MADE EXCESSIVE RATTLING ON COLD START UP. TOOK TO BMW AND THEY TOLD ME THAT THE TIMING CHAIN TENSIONER, RAILS, AND CHAIN HAD TO BE REPLACED. THE DEALERSHIP CHARGED ME $2,031.97. AS I DROVE THE CAR OFF THE LOT I NOTED THAT THE ENGINE DID NOT FEEL NEARLY AS SMOOTH AS BEFORE AND WAS NOISIER. BROUGHT THE CAR IN TWICE FOR THEM TO FIX. ON THE SECOND TRIP TO DEALERSHIP, 7/18/11, THEY TOLD ME THE WATER PUMP NEEDED REPLACED. THEY CHARGED ME $980.04 THOUGH A TYPICAL CHARGE OF FOR THIS JOB WAS $1315.51. THE CAR TO THIS DAY AT >70,000 STILL DOES NOT FEEL SMOOTH AND CONTINUES TO SOUND LOUD. OBVIOUSLY THIS IS DUE TO THE "BAND AID FIX" APPROACH FOR THE TIMING CHAIN. I PRINTED OUT ALL THE COMPLAINTS FROM NHTSA DATABASE REGARDING THE NOISEY COLD START OF 2007 MINI COOPER S DUE TO TIMING CHAIN DEFECT, 33 OUT OF 110 (NOW 34). THIS IS A PATTERN OF DEFECTIVE ENGINEERING AND NOT A RANDON QUALITY PROBLEM THAT DESERVES A RECALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT