NHTSA Complaint #10444306 — 2006 CADILLAC DTS

I TURNED RIGHT OUT OF MY PLACE OF EMPLOYMENT. I WAS LESS THAN A HALF BLOCK FROM THE LIGHT. I PULLED INTO THE CENTER LANE INTENDING TO TURN LEFT AT THE LIGHT. SUDDENLY MY CAR ACCELERATED RAPIDLY. I SLAMMED ON THE BRAKE SO HARD MY LEG HURT FOR DAYS. THE CAR ACCELERATED MORE AND THE BRAKE DID NOT STOP IT COMPLETELY. I REAR ENDED A LARGE PICKUP. I WENT BACK TO MY OFFICE AND CONTACTED CADILLAC CUSTOMER SERVICE IMMEDIATELY. I REQUESTED THEY CHECK THE "BLACK BOX" COMPUTER MODULE. THEY DID EVENTUALLY DO THAT BUT SAID THEY FOUND NO PROBLEM. NOBODY SEEMS TO BE LISTENING TO WHAT HAPPENED. I OFFERED CADILLAC TO JUST TRADE ME FOR ANY IDENTICAL CAR THEY REFUSED ANY KIND OF HELP. I EVENTUALLY SOLD THE CAR AT A GREAT LOSS. I HAD TO BUY ANOTHER CAR, MY INSURANCE HAS GONE UP DRAMATICALLY AND I AM MORE THAN DISCOURAGED. I WAS TERRIFIED EVERY TIME I DROVE THE CAR I HAD LOVED BEFORE. I CONSTANTLY DROVE WITH ONE HAND ON THE STEERING WHEEL AND THE OTHER HAND ON THE GEAR SHIFT IN CASE IT HAPPENED AGAIN HOPING IT WOULD STOP IT TO SHIFT INTO NEUTRAL. *TR