NHTSA Complaint #10443934 — 2000 FORD FOCUS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10443934
Vehicle	2000 FORD FOCUS
Component	ELECTRICAL SYSTEM
Date of Incident	January 14, 2012
Date Filed	January 16, 2012
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

THE KEY LOCK CYLINDER IN MY CAR FAILED TO TURN OVER ONE DAY. I WAS STRANDED FOR 3 HOURS DUE TO A FAULTY LOCK CYLINDER AND HAD TO PAY $540 DOLLARS TO GET THE PART REPAIRED. I CALLED THE FORD DIRECT LINE FOR ASSISTANCE AND THEY REFUSE TO ACCEPT RESPONSIBILITY FOR THE ISSUE. THEY ACKNOWLEDGED TO ME ON THE PHONE THAT THEY KNOW THIS IS A COMMON ISSUE, YET NOTHING CAN BE DONE UNTIL A LAWSUIT, OR RECALL IS ISSUED. I WILL NEVER BUY ANOTHER FORD VEHICLE. *TR

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