NHTSA Complaint #10443824 — 2001 DODGE GRAND CARAVAN

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10443824
Vehicle	2001 DODGE GRAND CARAVAN
Component	STEERING
Date of Incident	July 11, 2009
Date Filed	January 15, 2012
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

IN APRIL OF 2009 I NOTICED THAT THE STEERING WAS TIGHT AT TIMES. I CHECKED THE POWER STEERING FLUID AND WHEN ADDED, THE STEERING WAS BETTER. IN COLD MONTHS IT WAS WORST. IN DEC. 2009 I HAD THE POWER STEERING PUMP REPLACED. IT WORKED FOR ABOUT A YEAR. THEN IN DEC. 2010, I HAD THE POWER STEERING PUMP FLUSH. THE MECHANIC SAID TO WARM UP THE CAR BEFORE DRIVING. IT WORKED IN THE SUMMER MONTHS BUT NOT IN THE WINTER. IN JANUARY 2012 THE STEERING WAS REALLY HARD. I HAD A HARD TIME BACKING UP, TURNING EITHER WAY OR JUST DRIVING AT ALL. I GOT TWO DIFFERENT MECHANICS OPINION AND THEY SAID THAT THE RACK AND PINION, STEERING RACK, NEEDED TO BE REPLACED. SO, AFTER CHANGING THE RESERVOIR THE RACK AND PINION STILL NEEDED TO BE CHANGED. THE MECHANIC SAID THEY HAVE CHANGED A LOT OF RACK AND PINION IN DODGE/CHRYSLER MINI VANS. THEY ARE NOT LASTING THE LIFE OF THE VEHICLE.

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