NHTSA Complaint #10443664 — 2012 SUBARU FORESTER

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	10443664
Vehicle	2012 SUBARU FORESTER
Component	VEHICLE SPEED CONTROL
Date of Incident	December 22, 2011
Date Filed	January 13, 2012
Mileage	25 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2012 SUBARU FORESTER. THE CONTACT WAS DRIVING 5 MPH AND STATED THAT THE VEHICLE MAINTAINED THE SAME SPEED ONCE THE ACCELERATOR PEDAL WAS RELEASED FOR APPROXIMATELY THREE MINUTES. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THE FAILURE BUT ADVISED THERE WAS NOTHING THAT COULD BE DONE TO CORRECT IT. THE DEALER NOTIFIED THE MANUFACTURER WHO ADVISED THE DEALER THAT THE VEHICLE WAS PERFORMING AS DESIGNED, AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 25 AND THE CURRENT MILEAGE WAS 4,800. THE CONSUMER STATED IT WAS APPARENT, THAT WHEN HE REMOVED HIS FOOT FROM THE ACCELERATOR, THE VEHICLE MAINTAINED ITS SPEED FOR TWO OR THREE SECONDS. THE DEALER VERIFIED THE ISSUE AS A SOFTWARE PROBLEM. HOWEVER, THE DEALER WAS INFORMED IT WAS NORMAL AND IT WOULD NOT BE CORRECTED. UPDATED EVOQ 01/26/12

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