NHTSA Complaint #10443635 — 2005 CHEVROLET AVALANCHE

ON JANUARY 8TH 2012, WHILE PULLING OUT OF THE CHURCH LOT WE HEARD A CLUNK NOISE. THE "TRANSMISSION HOT" DISPLAY CAME ON. WE MADE IT HOME AT A SLOWER RATE OF SPEED AND EVENTUALLY THE LIGHT WENT OUT. I CALLED GM CUSTOMER SERVICE WHEN I GOT HOME. THEY DIDN'T HAVE ANY SUGGESTIONS, BUT JUST ASKED IF I WAS TOWING SOMETHING AT THE TIME AND OTHER QUESTIONS TO WHICH THE ANSWER WAS NO. I TOOK MY AVALANCHE TO THE DEALER THE NEXT DAY TO GET IT CHECKED. ON THE 9TH, THE SERVICE MANAGER TOLD ME THAT 2ND AND 4TH GEARS WERE OUT. HE SAID THEY WOULD HAVE TO TEAR INTO IT TO FIND OUT IF IT COULD BE REPAIRED. I ASKED HOW MUCH THAT WAS GOING TO BE AND HE SAID AROUND $580.00. I LET THEM TEAR INTO IT STARTING ON THE 10TH. DIDN'T HEAR ANYTHING ON THE 10TH OR 11TH BUT ON THE 12TH, THE SERVICE MANAGER SAID THAT THE TRANSMISSION WAS "PRETTY WELL COOKED" AND IT WOULD NEED REPLACED WITH A REMANUFACTURED TRANSMISSION FOR $3200.00. HE SAID THE REMANUFACTURED ONE WOULD COME WITH A 3YR/100,000 MILE WARRANTY. I CALLED BACK GM CUSTOMER SERVICE BACK AND LEFT A MESSAGE FOR THEM TO CALL ME. BASED ON EVERYTHING I'VE READ ON THE INTERNET, IT APPEARS THAT THIS TRANSMISSION IS WELL KNOWN FOR FAILING AND I DON'T BELIEVE A 2005 AVALANCHE WITH ONLY 88,000 MILES ON SHOULD HAVE FAILED. I'VE USE MY VEHICLE FOR MOSTLY GOING TO AND FROM WORK AND ON LONG TRIPS. HOPEFULLY, GM WILL ACCEPT RESPONSIBILITY FOR THEIR FAILED DEFECTIVE EQUIPMENT AND PROVIDE ME WITH A REMANUFACTURED TRANSMISSION. I UNDERSTAND THAT THIS TRANSMISSION IS REALLY NOT A "TRUCK" TRANSMISSION BUT IS ALSO USED IN SOME OF GM'S OTHER SEDANS WHICH WEIGH TWICE AS LESS AND ARE NOT USED FOR THE SAME TYPES OF THINGS A TRUCK IS MEANT FOR. IT'S NO WONDER IT FAILED. FOR OTHER POSTS ABOUT AVALANCHE TRANSMISSION FAILURES, GO HERE ==> HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0F8066/0. *TR