NHTSA Complaint #10443492 — 2000 CHEVROLET TRACKER SUSPENSION

Complaint Details

ODI Number	10443492
Vehicle	2000 CHEVROLET TRACKER
Component	SUSPENSION
Date of Incident	December 20, 2011
Date Filed	January 11, 2012
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

FRONT SUSPENSION CROSSMEMBER CORROSION SERVICE BULLETIN #06186 10/17/2007 NOT BEING HONORED BY GM. STATES OUT OF AGE PARAMETERS. PURCHASED NEW STILL OWNED BY ORIGINAL OWNER. BARNES CHEVROLET WHERE PURCHASED, WENT OUT OF BUSINESS IN 2007 - OWNER NEVER NOTIFIED OF CROSSBAR ISSUE. GARAGE KEPT SINCE NEW. NOW BEING USED BY 19 YEAR OLD COLLEGE STUDENT WORKING HER WAY THROUGH COLLEGE. GM CASE NUMBER 71-1021471764. OSCAR AT GM STATES THIS VEHICLE WAS NOT ONE OF THE VIN NUMBERS INCLUDED IN THE SPECIAL BULLETIN (NOT A RECALL). ESCALATED TO [XXX], HIS SUPERVISOR. SHE STATED NOT INCLUDED BUT OFFERED A $1000. VOUCHER TO BUY A NEW CAR (DUH - A COLLEGE STUDENT CANNOT AFFORD A NEW CAR IF SHE CANNOT AFFORD THE $2000. REPAIR BILL - MOM & DAD CANNOT HELP) TRIED TO GO ABOVE [XXX] BUT HER DISTRICT MANAGER DOES NOT SPEAK TO REGULAR CUSTOMERS. (???). ALL I WANT OF GOT GM TO PAY THE REPAIR BILL AND FOR NEW BRAKES THAT WERE REPLACED 1 YEAR AGO BUT RUINED BY THIS FAULT. GOOD MECHANIC FOUND THE ISSUE BEFORE SHE WAS INJURED IN AN ACCIDENT! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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