NHTSA Complaint #10443470 — 2008 HONDA ODYSSEY

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10443470
Vehicle	2008 HONDA ODYSSEY
Component	ENGINE AND ENGINE COOLING
Date of Incident	December 17, 2011
Date Filed	January 11, 2012
Mileage	84,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

ON 12/17/2011, I TOOK MY 2008 HONDA ODYSSEY IN FOR SERVICE TO HAVE THE TRANSMISSION CHECKED SINCE THERE WAS FLUID LEAKING AND WHAT FELT LIKE TRANSMISSION SLIPPAGE. BECAUSE I PURCHASE THE CAR NEW, HAD ALL OF MY SERVICES COMPLETED, AND BECAUSE THE VAN ONLY HAD 84,000 MILES, YOU CAN IMAGINE MY SURPRISE WHEN SONS HONDA (SAME PLACE WHERE I PURCHASED AND HAD ALL SERVICES COMPLETED) INFORMED ME I NEEDED A NEW TRANSMISSION AND QUOTED ME A PRICE OF $4,105. BECAUSE THE MILEAGE WAS OVER 60,000 MILES, WHEN I FILED A CUSTOMER COMPLAINT WITH HONDA CUSTOMER RELATIONS, I WAS INFORMED THERE WAS NOTHING THAT COULD BE DONE. *TR

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