NHTSA Complaint #10443397 — 2003 VOLKSWAGEN BEETLE

I WAS DRIVING ON THE HIGHWAY AND AS I WAS EXITING THE HIGHWAY, MY CAR SHIFTED DOWN VERY HARD AND THE STEERING WHEEL JERKED CAUSING ME TO HIT A GUARDRAIL. I TOOK MY CAR TO A SHOP AND HAD THE BODY REPAIRS DONE ($3910.00), AND UPON TAKING MY CAR, IT DID THE SAME THING AGAIN. I HAD IT TAKEN TO A MECHANIC AND HE STATED THAT IT WAS A KNOWN PROBLEM WITH THOSE VW'S AND THEY HAD A RECALL ON IT. MY LOCAL VW DEALERSHIP STATED THAT THEY WOULD NOT DO ANYTHING FOR ME BECAUSE THE WARRANTY ON THE VEHICLE WAS UP. I WAS HOPING THAT SOMEONE THERE COULD HELP ME RESOLVE THIS ISSUE. THE ESTIMATED COST OF THE REPAIR IS 5900.00 FOR THE TRANSMISSION AND THE BODY DAMAGE WAS 3910.00. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR