NHTSA Complaint #10443392 — 2012 INFINITI M
WHEELS issue reported to NHTSA
Complaint Details
| ODI Number | 10443392 |
| Vehicle | 2012 INFINITI M |
| Component | WHEELS |
| Date of Incident | |
| Date Filed | |
| Mileage | 8 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
I WAS DISAPPOINTED WITH MY 2012 INFINITI M37X PURCHASED ON 1/3/2012 AT INFINITI. MY SAFETY WAS PUT AT RISK WITH THIS VEHICLE. I TOOK DELIVERY OF MY NEW M37X ON THE NIGHT OF 1/4/2012. UPON DELIVERY, I DROVE AT HIGHWAY SPEEDS(65 MPH). THE CAR WAS VIBRATING CONSTANTLY, AND I FELT THE VIBRATIONS PROMINENTLY THROUGH THE STEERING WHEEL. WITHIN TWELVE HOURS OF DELIVERY, I CONTACTED INFINITI ABOUT THE SAFETY ISSUES VIA EMAIL AND TELEPHONE. ON 1/5/2012, I BROUGHT THE VEHICLE TO THE SERVICE DEPARTMENT AT INFINITI. INFINITI DIAGNOSED THE VEHICLE AND DISCOVERED TWO DEFECTIVE TIRES/WHEELS. I FEEL THAT MY SAFETY HAS BEEN PLACED IN JEOPARDY WITH THIS INFINITI VEHICLE. MY MINIMUM EXPECTATION FROM INFINITI IS THE DELIVERY OF A SAFE VEHICLE. *TR