NHTSA Complaint #10442873 — 2008 HONDA CIVIC

I HAD TO HAVE ALL FOUR TIRES REPLACED ON MY 2008 HONDA CIVIC LX AT 34,658 MI. JULY 2010. WHEN I BROUGHT MY CIVIC IN FOR ITS ROUTINE CHECK UP, WHICH I DO WHENEVER I'M AT 15% OIL LIFE, I COMPLAINED OF A ROARING NOISE FROM MY TIRES. THE HONDA TECH GUY SAID MY TIRES WERE BADLY WORN AND SUGGESTED I BUY NEW TIRES IMMEDIATELY. KUHMO TIRES, THE BRAND I BOUGHT FROM HONDA, HAVE A 60000 MI. WARRANTY. THAT SAME ROARING NOISE IS BACK AND I WENT IN FOR MY ROUTINE CHECK UP AND WAS TOLD THAT MY TIRES NEED TO BE REPLACED AT 61285 MI. DECEMBER 31, 2011. ONE TECH GUY HINTED THAT THERE HAVE BEEN PROBLEMS WITH THE REAR-UPPER CONTROL ARM CAUSING POSSIBLE PROBLEMS WITH CERTAIN CIVICS. IF THIS IS THE CASE, I WANT IT CORRECTED, AND I WANT MY TIRES REPLACED AT NO COST TO ME. HONDA TELLS ME THEY DON'T KNOW WHAT THE PROBLEM IS AND WILL ALLOW ME TO PAY FULL PRICE FOR NEW TIRES WHILE THEY TRY TO GET ME A 50% PRORATED REIMBURSEMENT FROM KUHMO. I AM NOT SATISFIED WITH THIS AT ALL. THIS IS A COSTLY SAFETY ISSUE. THERE HAS BEEN HEAVY RAINFALL IN MY AREA AND MY CAR HYDROPLANES. I TOLD THE HONDA SERVICE DEPARTMENT THIS, AND THEY SAID THAT IT IS BECAUSE OF MY WORN TIRES. I GET MY TIRES ALIGNED AND ROTATED ON THEIR RECOMMENDED SCHEDULE. IF THERE IS A DEFECTIVE PART THAT IS CAUSING THE PREMATURE WEAR OF MY TIRES AND IS PUTTING MY LIFE AND THE LIVES OF MY FAMILY AS WELL AS OTHERS ON THE ROAD AT RISK, HONDA MUST TAKE RESPONSIBILITY FOR THIS PROBLEM AND CORRECT IT. *TR