NHTSA Complaint #10442660 — 2004 MINI COOPER S

I WAS DRIVING MY MINI COOPER S ON THE FREEWAY GOING INTO A TURN, THE WHEEL BECAME EXTREMELY HARD TO TURN WITH NO NOTICE. I COULD NOT MAKE THE TURN ALL THE WAY AND THE DRIVERS SIDE TIRES AND FENDER HIT THE CURB ON THE FREEWAY. I FOUGHT THE CAR OFF THE FREEWAY AND LET IT SIT FOR 15 MINS WHILE I CALLED MINI. THE DEALER SAID THAT MY POWER STEERING HAD FAILED. AFTER A WAIT OF 15 MINS THE CAR STARTED AND DROVE JUST FINE. I DROVE THE CAR TO THE DEALERSHIP AND THEY TESTED THE POWER STEERING PUMP AND SAID THAT IT WAS GOOD AT THAT TIME. THEY TOLD ME THAT IT WOULD CONTINUE TO BE A PROBLEM WITH JUST GIVING OUT AT RANDOM TIMES UNLESS I SPENT $4000 AND HAD ALL THE COMPONENTS REPLACED EVEN THOUGH IT TESTED GOOD AT THE TIME. THEY REPLACED ALL THE BUSHINGS AND STRUTS IN THE FRONT AT THAT TIME FOR $2000. THEY TOLD ME NOT TO REPLACE THE POWER STEERING UNLESS IT TOTALLY STOPPED WORKING. THE SECOND INCIDENT WAS 5000 MILES LATER ON A ROUND ABOUT AT 35 MPH. THE STEERING HAD JUST FAILED AGAIN. THIS IS A DANGEROUS SITUATION WHEN THE DEALER TESTS THE SYSTEM AFTER A FAILURE AND CLAIMS THAT IT IS GOOD, AND THEN IT FAILS AGAIN WITH NO WARNING. I THINK THAT THE MANUFACTURE SHOULD TAKE RESPONSIBILITY AND HAVE ALL THE SYSTEMS UPGRADED TO NOT FAIL AT SUCH LOW MILEAGE AND IF THEY DO FAIL TO BE ABLE TO TRACK SUCH A FAILURE. *TR