NHTSA Complaint #10442551 — 1999 FORD EXPLORER SPORT

TL* THE CONTACT OWNS A 1999 FORD EXPLORER SPORT. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH IN RAINY WEATHER CONDITIONS AND THE WINDSHIELD WIPERS FAILED TO OPERATE DURING ACTIVATION. THE WINDSHIELD WIPERS WOULD OPERATE WHENEVER THE WINDSHIELD WASHER CONTROL DEVICE WAS ENGAGED. ALSO, THE WINDSHIELD WIPERS OPERATED WHEN MANUALLY TURNING THE CONTROL LEVER. ON NUMEROUS OCCASIONS, THE WINDSHIELD WIPERS ACTIVATED WHILE IN THE OFF MODE. IN ADDITION, THE HOOD SUPPORT ARM WOULD NOT REMAIN IN AN UPWARD POSITION. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,500. UPDATED 02/22/12*LJ THE CONSUMER STATED THE WIPERS WOULD ACTIVATE, WHEN THE DEFROSTER WAS ON. UPDATED 03/01/12