NHTSA Complaint #10442486 — 2003 DODGE DURANGO

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10442486
Vehicle	2003 DODGE DURANGO
Component	ENGINE AND ENGINE COOLING
Date of Incident	September 1, 2011
Date Filed	January 5, 2012
Mileage	107,571 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	DE

Consumer Description

TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH HE HEARD A LOUD KNOCKING NOISE IN THE ENGINE. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC WHO ADVISED HIM THAT THE VALVE SEAT CAME OUT OF THE HEAD GASKET CAUSING IT TO OPEN. THE VEHICLE WAS REPAIRED BY DECARBONATING THE ENGINE. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,571.

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