NHTSA Complaint #10442482 — 2011 FORD F-250

TL* THE CONTACT OWNS A 2011 FORD F-250. THE CONTACT STATED THAT HE SHIFTED INTO DRIVE FROM REVERSE AND THE VEHICLE CONTINUED TO DRIVE IN REVERSE. THE CONTACT SHUT THE VEHICLE OFF AND IT OPERATED AS NORMAL UPON RESTART. THE FAILURE RECURRED APPROXIMATELY ONE YEAR LATER AND THE CONTACT CRASHED INTO A MAILBOX. NO INJURIES WERE REPORTED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD INTERMITTENTLY BEGIN ACCELERATING FROM STOPS IN FIFTH GEAR WHEN THE VEHICLE WAS SUPPOSED TO BE IN FIRST GEAR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 1,700.