NHTSA Complaint #10442170 — 2003 JEEP LIBERTY

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHEN ATTEMPTING TO START THE VEHICLE, THE IGNITION WOULD SEIZE AND THE STEERING WHEEL COULD NOT BE TURNED. ALSO, WHEN DRIVING APPROXIMATELY 5 -25 MPH, THERE WAS AN ABNORMAL CLICKING HEARD FROM THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED APPROXIMATELY FOUR MONTHS LATER. THE VEHICLE WAS REPAIRED A SECOND TIME BUT THE REPAIRS WERE MADE BY THE CONTACT. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000. THE VIN WAS UNAVAILABLE.