NHTSA Complaint #10442030 — 2004 SATURN ION

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10442030
Vehicle 2004 SATURN ION
Component STEERING
Date of Incident
Date Filed
Mileage 105,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

WHILE WE WERE DRIVING DOWN THE INTERSTATE AT 75 MPH, THE POWER STEERING IN OUR 2004 SATURN ION SUDDENLY FAILED. AS WE WERE LUCKY ENOUGH TO HAVE BEEN DRIVING DOWN A STRAIGHT STRETCH OF ROAD, WE WERE ABLE TO AVOID AN ACCIDENT THAT LIKELY COULD HAVE OCCURED IF WE HAD BEEN TURNING. UPON RETURNING HOME, I PROCEEDED TO CHECK THE 3 FUSES ASSOCIATED WITH THE POWER STEERING SYSTEM ONLY TO DISCOVER THAT ALL WERE FINE. IT APPERAS TO BE THE ELECTRONIC MOTOR ITSELF THAT FAILED. THIS IS A SERIOUS ISSUE THAT NEEDS TO BE ADDRESSED. AT THE TIME OUR STEERING FAILED, MY 3 MONTH OLD DAUGHTER WAS IN THE CAR. DOES SOMEONE NEED TO DIE BEFORE GM IS HELD ACCOUNTABLE? PLEASE ISSUE A RECALL SO THIS SERIOUS PROBLEM CAN BE FIXED. IT MAY BE A "NUMBERS" GAME TO SOME, BUT TO THE REST OF US IT IS OUR SAFETY! *TR

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