NHTSA Complaint #10441916 — 2004 FORD F-150 ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10441916
Vehicle	2004 FORD F-150
Component	ENGINE AND ENGINE COOLING
Date of Incident	December 28, 2011
Date Filed	December 30, 2011
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TO WHOM IT MAY CONCERN, I HAVE A PROBLEM WITH MY F150 WITH A 5.4 TRITON MOTOR. THE TRUCK HAS SOME VALVE TRAIN NOISE THAT I FEAR WILL GET WORSE AND CAUSE THE ENGINE TO FAIL. I FOUND THAT FORD ISSUED TWO DIFFERENT TSB'S RELATED TO THIS VERY PROBLEM WHICH ADVISED THEIR TECHNICIANS OF THE PROBLEM AND HOW TO FIX IT DOWN TO THE PARTS REQUIRED. IT WAS SUCH A PROBLEM THAT FORD UPDATED THE PARTS TO BE REPLACED IN MAY 2005 ACCORDING TO THE INFORMATION PROVIDED IN THE TSB ISSUED BY FORD. THIS TRUCK HAS BEEN WELL MAINTAINED AND SHOULD NOT HAVE THIS KIND OF VALVE TRAIN NOISE AT 75000 MILES. I FEEL FORD ONLY TOOK CARE OF THE PROBLEM FOR THOSE THAT COMPLAINED UNDER WARRANTY AND FORD SHOULD BE REQUIRED TO FIX AN ENGINE PROBLEM THEY KNEW HAD FAULTY PARTS AND IS EVIDENT BY THEIR TSB RELEASES. I HAVE CONTACTED FORD, BUT MY COMPLAINT HAS FALLEN ON DEAF EARS. THEY WANT ME TO SINK $1500-$2000 INTO A FIX THAT I FEEL THEY KNEW ABOUT BUT CHOSE TO IGNORE. FORD SHOULD, INSTEAD, RECALL THE TRUCKS ON THE ROAD WITH THIS ENGINE. THANK YOU IN ADVANCE FOR YOUR TIME. *KB

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