NHTSA Complaint #10441594 — 1999 HONDA ODYSSEY STRUCTURE:BODY:DOOR

Complaint Details

ODI Number	10441594
Vehicle	1999 HONDA ODYSSEY
Component	STRUCTURE:BODY:DOOR
Date of Incident	September 1, 2011
Date Filed	December 29, 2011
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

THERE WAS A RECALL BACK ON 4/25/00 FOR THE DOOR LATCH ASSEMBLY. THE RECALL # WAS 00V119000. I'M HAVING THE SAME EXACT PROBLEM AGAIN WITH THE DOOR NOT CLOSING ALL THE WAY. I CALLED HENNESSEY HONDA IN WOODSTOCK, GA AND THEY TOLD ME THAT THEY DIDN'T HAVE THAT RECALL ON RECORD. THEN THEY WENT ON TO SAY THAT THEY WON'T FIX IT AGAIN. I CHECKED THE HISTORY OF THE VEHICLE RECALLS AND DON'T SEE WHERE THIS WAS DONE. WHY SHOULD I HAVE TO PAY FOR THIS REPAIR WHEN IT WAS ALREADY DETERMINED THAT IT'S A MANUFACTURER DEFECT? IS THERE A TIME LIMIT ON HOW LONG HONDA WILL FIX THIS REPAIR FOR FREE? *KB

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