NHTSA Complaint #10441133 — 1997 BUICK RIVIERA

I HAVE A 1997 BUICK RIVIERA THAT HAS A SECURITY LIGHT PROBLEM. I TRY TO CRANK THE CAR AND SOMETIMES IT WILL CRANK OTHER TIMES IT WONT. I AM A YOUNG MALE THAT NORMALLY TRAVELS BACK AND FORTH TO WORK BUT SOME MORNING'S ALL I CAN DO IS PRAY. IT NEVER REALLY BOTHERED ME BEFORE I HAVE BEEN TOLD THAT I HAVE THE PATIENCE OF A SLUG. BUT TODAY I WAS PULLED OVER BECAUSE THE BRAKE LIGHT IN MY WINDOW WAS OUT LONG STORY SHORT. I ASKED THE OFFICER IF I COULD LEAVE THE CAR RUNNING BECAUSE OF THE SECURITY PROBLEM WHILE HE CHECKED MY PAPER WORK INSURANCE REGISTRATION ETC. HE STATED FOR BOTH OF OUR MIND STATES IT WOULD BEST IF I TURNED OFF THE MOTOR. I DID AS I WAS ASKED THE OFFICER RETURNED TO THE CAR TO DELIVER MY DRIVERS LICENSE INSURANCE ETC. HE GAVE ME A WARNING TO GET THE LIGHT REPLACED THEN LEFT MEAN WHILE FOR THE NEXT HOUR AND A HALF. HE RETURNED AROUND 45 MINUTES LATER. I AM ON THE SIDE OF THE HIGHWAY I TRIED CLEANING THE KEY WITH A DRY RAG LETTING THE KEY SET IN THE IGNITION UNTIL THE LIGHT TURNED OFF. I EVEN UNPLUGGED THE NEGATIVE SIDE OF THE BATTERY CABLE TO LET THE COMPUTER RESET ITS SELF. I WENT TO GM AND HAD A KEY MADE FOR THE CAR BECAUSE MY FIRST KEY HAD THE RUBBER TIP REMOVED. SO I FIGURED I WOULD GET A NEW KEY MADE FOR THE CAR AS WELL AS A NEW KEY PAD EVERYTHING WORKED FINE FOR A DAY OR TWO. I CALLED GM THE MANAGER ASKED ME TO COME BACK IN AND STATED THAT MAYBE THE KEY WAS UNDER CUT BECAUSE THEY HAD JUST PURCHASED A NEW KEY CUTTING MACHINE AND WERE STILL WORKING OUT THE BUGS. THE CAR STARTED FINE SECURITY LIGHT CAME ON WHILE I WAS DRIVING AND I JUST DID NOT LET IT BOTHER ME FOR A WHILE. NOW IM INFORMING YOU GUYS BECAUSE MY OTHER CAR WAS TOTALED BY A HIT AND RUN DRIVER WHILE IT WAS ON THE SIDE OF THE ROAD ABOUT TWO WEEKS AGO I LEFT IT TO PUT AIR IN THE SPARE TIRE. I HOPE THAT WE CAN COME TO A SOLUTION TO THIS PROBLEM BEFORE ITS TO LATE FOR ME OR ANYONE ELSE. *TR