NHTSA Complaint #10440880 — 2009 MAZDA CX-7

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10440880
Vehicle	2009 MAZDA CX-7
Component	ENGINE AND ENGINE COOLING
Date of Incident	December 6, 2011
Date Filed	December 21, 2011
Mileage	35,181 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

I BOUGHT THIS USED AROUND JUNE 2010 WITH APPROX. 16000 MILE. I HAD OIL CHANGE AT THE LOCAL GARAGE STATION. THEY TOLD ME THAT THE OIL WAS VERY THICK. SO I HAD IT CHANGED AGAIN WITHIN THREE MONTH. IT WAS RUNNING FINE WITHOUT ANY INDICATION AND ALL OF A SUDDEN I LOST THE POWER AND ENGINE QUIT. I HAD IT TOWED TO GARAGE AND THEY TOLD ME THAT IT IS BETTER WE HAVE IT CHECKED BY DEALER AS THIS HAS WARRANTY. MAZDA DEALER LOOKED IN TO THIS AND TOLD ME THAT THE TURBO ENGINE IS RUINED DUE TO GUNK IN THE OIL. THEY ASKED ME FOR OIL CHANGE RECORD. I ONLY HAD SINCE I HAD IT . I COULD NOT GET ANY PREVIOUS RECORD. MAZDA AND DEALER TOLD ME THAT THE WARRANTY IS VOID DUE TO NEGLIGENCE TO MAINTAIN. THEY WILL NOT COVER UNDER WARRANTY. I CAN NOT BELIEVE THIS. THIS CAR HAS ONLY 35K MILE AND NO INDICATION AND MAZDA DO NOT PROVIDE ANY KIND OF WARRANTY ASSISTANCE. ANYONE ELSE HAD THE SAME ISSUE WITH MAZDA CX-7? I THINK THIS IS SOMETHING TO DO WITH TURBO. *TR

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