NHTSA Complaint #10440619 — 2008 FORD EDGE

MY WIFE WAS DRIVING THE VEHICLE AND UPON ACCELERATION FROM A COMPLETE STOP, THE VEHICLE RANDOMLY WOULD GO INTO A "NEUTRAL-LIKE" STATE. RPMS WOULD INCREASE DRAMATICALLY, BUT THE CAR WOULD CRAWL BETWEEN 3-5MPH. THE MESSAGE, "OD READ ERROR" WOULD DISPLAY ON THE DASHBOARD, POWER STEERING WOULD GO OUT AND BRAKES WOULD NOT RESPOND WELL (IT WAS AS IF THE CAR HAD TURNED OFF). WHEN SHIFTING FROM DRIVE TO PARK OR REVERSE, THE VEHICLE WOULD JERK FORWARD VIOLENTLY, AS IF REAR-ENDED. ONCE THE CAR WAS TURNED OFF AND STARTED AGAIN, THE PROBLEM WOULD GO AWAY. WE BROUGHT THE VEHICLE TO THE DEALERSHIP MULTIPLE TIMES AND THE DEALERSHIP EVEN DETERMINED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THIS WAS ONLY AT 37,600 MILES. THE DEALER SAID IT WAS A TRANSMISSION ISSUE, BUT IT APPEARS TO BE AN ON-BOARD COMPUTER ISSUE AS WELL. AFTER TRANSMISSION WAS REPLACED, 5 WEEKS LATER HAD ISSUE WITH SHIFTING INTO FIRST GEAR. VEHICLE SHIFTED VERY HARD INTO FIRST GEAR. CAR IS BACK DOWN AT THE DEALERSHIP AGAIN. WROTE A LETTER TO FORD EXPRESSING MY CONCERN AND REQUESTED THE CAR BE REPURCHASED, THEY DENIED MY REQUEST. *TR