NHTSA Complaint #10440109 — 2003 BMW 745LI

I PURCHASED A 2003 745LI NOVEMBER 2007 WHEN COMING TO A STOP THERE IS A CLUNKING NOISE WITH HARSH DOWNSHIFT. TOOK CAR DEALERSHIP ON SEVERAL OCCASIONS WITH CONCERN AND AFTER SEVERAL FAILED ATTEMPTS TO REMEDY THE ISSUE WAS FINALLY MADE AWARE THAT THERE WAS SERVICE BULLETIN CONCERNING TRANSMISSION ISSUE. DEALER STATED THAT IT WAS POSSIBLY FROM TRANSMISSION AND ADVISED ME TO COME BACK FOR REPAIRS. IN NOVEMBER 2008 WAS THE FIRST TIME THAT I HAD TO GET THE TRANSMISSION REPLACED BECAUSE OF THE CLUNKING WITH HARSH DOWNSHIFT. THIS ISSUE RETURNED AND PROGRESSED AND THE TRANSMISSION WAS REPLACED FOR THE SECOND TIME DUE TO SAME ISSUE 08-2009. AFTER SECOND TRANSMISSION INSTALLED ISSUE STILL EXISTED AND WAS ADVISED THAT THERE WAS A SOFTWARE ISSUE WITH TRANSMISSION AND THAT THERE WAS NOT ANY OTHER UPDATES AT THIS TIME AND THE INFORMATION WOULD BE FORWARDED FOR BMW FOR ANALYSIS. THE UNIVERSAL /GUIBO HAS BEEN REPLACED 3-4 TIMES SINCE I'VE HAD THE CAR BECAUSE OF CLUNKING NOISE HARSH DOWNSHIFTING. AS TIME WENT ON AROUND MAY 2011 THERE WAS AN INCIDENT WHERE AS I WAS DRIVING, APPROACHING AND COMING TO A STOP AT A STOP SIGN, IN ADDITION TO THE HARSH CLUNKING THE CAR JERKED AND ACCELERATED FORWARD ALMOST INTO ONGOING TRAFFIC. TOOK IT BACK TO THE DEALERSHIP, THEY MENTIONED THE SERVICE BULLETIN AGAIN CONCERNING THE ISSUE STATED THAT THE TRANSMISSION MIGHT NEED TO BE REPLACED. THEY FIRST REPLACED THE UNIVERSAL/GUIBO, WHICH I HAD TO PAY OUT OF POCKET AND THE ISSUE STILL EXISTS. THE INCIDENT THAT HAPPENED IN MAY 2011 HAPPENED AGAIN FOR THE SECOND TIME IN NOV. 2011. I BELIEVE THAT THERE ARE SOME MAJOR ISSUES WITH TRANSMISSION AND ELECTRICAL SYSTEM. SINCE THEN I'VE BEEN HAVING, BRAKE/DRIVE MALFUNCTION AMONG OTHER ISSUES. I CONSIDER THIS TO BE SAFETY CONCERN. THIS ISSUE SHOULD BE THOROUGHLY INVESTIGATED. *TR