NHTSA Complaint #10440078 — 1996 FORD ECONOLINE

TL* THE CONTACT OWNS A 1996 FORD ECONOLINE. THE CONTACT STATED THE DOOR LATCH WOULD NOT RELEASE OPEN IN ORDER TO GAIN ACCESS OR EXIT THE VEHICLE DUE TO THE FAULTY DOOR CABLE. THE FAILURE INVOLVED BOTH SIDE DOORS AND REAR DOOR. THE CONTACT PURCHASED THE DOOR CABLE KIT AND PERFORMED THE REPAIR HIMSELF. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 01/20/12*LJ THE CONSUMER STATED THERE WAS A FLAW IN THE MECHANICS THAT OPERATES THE DOORS THAT CAN BECOME INOPERABLE WITHOUT WARNING. THE CABLES OPERATING THE LATCHES CAN AND DO FAIL BECAUSE THEY ARE MADE OF VINYL AND IN TIME FAIL. UPDATED 01/20/12