NHTSA Complaint #10440006 — 2011 FORD FUSION EQUIPMENT ADAPTIVE/MOBILITY

Complaint Details

ODI Number	10440006
Vehicle	2011 FORD FUSION
Component	EQUIPMENT ADAPTIVE/MOBILITY
Date of Incident	December 3, 2011
Date Filed	December 15, 2011
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

THIS CAR WAS PURCHASED ON JUNE 27,2011. ON DECEMBER 3, THE ON BOARD NAVIGATION SYSTEM WAS USED FOR THE FIRST TIME. IF I WAS AWARE OF THE ROAD INTERSTATE 84 THAT I WAS TRAVELING, IF I HAD NOT KNOW INTERSTATE 84 THE ON BOARD SYSTEM WOULD HAVE HAD ME MAKE A TURN WHERE THERE WAS NONE. AFTER A RETURN TO THE DEALER, A CALL TO FORD AND A CALL TO THE MANUFACTURE OF THE SYSTEM THAT FORD IS INSTALLING ALL THREE INSIST IT IS UP TO DATE. THIS DEFECT IS GOING TO LEAD TO FATALITY IF SOMEONE DOES FOLLOW THE ON BOARD NAVIGATION SYSTEM. THE SYSTEM ALSO COULD NOT FIND THE ADDRESS OF MY DESTINATION. I CHECKED WITH THE ESTABLISHMENT THAT I WAS GOING TO AND THEY SAID THAT THEIR ADDRESS WAS CHANGED FIVE YEARS AGO. THERE I BELIEVE THAT THE SYSTEM THAT FORD IS SELLING IS MANY YEARS OUT OF DATE. *TR

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