NHTSA Complaint #10439980 — 2010 DODGE CARAVAN

EARLIER THIS YEAR, LATE SPRING, HAD BAD VIBRATION WHEN APPLYING THE BRAKES, FOUND OUT IT WAS DUE TO WARPED BRAKE ROTOR(S). I TOOK THE VAN TO A MECHANIC AND HE STATED THAT HE HAD THE SAME ISSUE WITH HIS CHRYSLER TOWN AND COUNTRY VAN AND EXPLAINED THAT CHRYSLER WOULD DO NOTHING ABOUT IT. JUST LAST WEEK I WENT TO GET THE VAN INSPECTED AND IT WOULD NOT PASS INSPECTION BECAUSE OF THE BRAKE VIBRATION. I DID RECEIVE SOME LETTERS FROM CHRYSLER IN THE MAIL ABOUT THE FRONT BRAKE PADS AND ROTORS, AND ALSO THE FRONT WHEEL BEARINGS, SO I CALLED THE DEALERSHIP. THE DEALERSHIP TOLD ME THAT THERE WAS NOTHING FOR THE REAR ROTORS / BRAKES, AND THIS IS WHERE THE PROBLEM WAS THAT WOULD NOT ALLOW THE VAN TO PASS INSPECTION. I PAID $265.00 TO HAVE THE BACK ROTOR(S) CUT AND THEN HAVE THE FRONT BRAKES / ROTORS REPLACED (FOR THE KNOWN ISSUE WITH THE FRONT) AND AFTER CUTTING THE REAR ROTORS THERE WAS STILL A SLIGHT VIBRATION IN THE BRAKES! TO PAY OVER $600.00 EVERY 1 1/2 YEARS FOR FRONT AND REAR ROTORS / BRAKES IS UNREAL. I BOUGHT A BRAND NEW VAN BECAUSE I DIDN'T WANT TO HAVE TO WORRY ABOUT MAJOR REPAIR $ FOR A LONG TIME. THE REASON FOR THE WARPED ROTORS IS THE BRAKING SYSTEM IS EITHER UNDERSIZED, OR THERE IS A SERIOUS DESIGN FLAW. WHEN I SEARCH THE INTERNET I FIND ALL SORTS OF HITS ON CHRYSLER VEHICLES FOR BRAKE / ROTOR ISSUES, PAST AND PRESENT. I WISH I WOULD HAVE SEEN THIS BEFORE I BOUGHT THE VAN. *TR