NHTSA Complaint #10439468 — 2003 CHRYSLER VOYAGER

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	10439468
Vehicle	2003 CHRYSLER VOYAGER
Component	AIR BAGS
Date of Incident	September 26, 2011
Date Filed	December 5, 2011
Mileage	142,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	DC

Consumer Description

THE FAILURE CAME SUDDENLY. ONE DAY, WHILE DRIVING, THE AIRBAG LIGHT ILLUMINATED AND THEN WAS EXTINGUISHED A FEW MINUTES AFTER. THE SECOND OR THIRD TIME IT ON REMAINED LIT PERMANENTLY. I IMMEDIATELY REPORTED TO THE GARAGE IN WHICH I BOUGHT THE CAR ON OCCASION. COULD FIND THE FAILURE. HE ASKED ME TO GO DIRECTLY TO THE CHRYSLER DEALER. THE FAILURE HAS NOT REPAIRED, EVEN THE CRUISE CONTROL AND THE HORN ARE INOPERATIVE. I CAN NO LONGER TAKE THE VEHICLE. I CALLED THE CHRYSLER DEALER IN REGION TO TALK HIM ABOUT IT. HE TOLD ME THAT THIS FAILURE, WITHOUT ANY OTHER FAILURE WILL BE CHARGED AROUND 300-350 EUROS BECAUSE MY CAR IS NO LONGER ON SAFETY WARRANTY AND IT IS ALSO NOT AFFECTED BY THE RECALL OF THE CHRYSLER VOYAGER FOR THOSE SAME FAILURES. THE CHARGE IS VERY EXPENSIVE FOR ME. IT IS THEN I TRY TO FIND HELP ON INTERNET THAT I CAME ACROSS YOUR WEBSITE. THAT IS MY ENTIRE PROBLEM. THREE MAJOR PROBLEMS: 1 - AIRBAG LIGHT ILLUMINATED PERMANENTLY 2 - SPEED CONTROL (CRUISE CONTROL) NON FUNCTIONAL 3 - HORN INOPERATIVE

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