NHTSA Complaint #10439416 — 2002 DODGE DURANGO

WHILE STOPPED AT AN INTERSECTION, THE AIR CONDITIONER/HEATER BLOWER MOTOR CEASED TO OPERATE IN ALL RANGES EVEN THOUGH THE A/C WAS ON AND THE COMPRESSOR CLUTCH WAS ENGAGED. ON INSPECTION, IT WAS OBSERVED THAT THE FIRST TWO PINS OF THE RESISTOR BLOCK WERE MELTED AS WAS THEIR CORRESPONDING SOCKETS IN THE PLUG. FURTHER, THE WIRING AT THE PLUG WAS SEVERELY OXIDIZED AND THE INSULATION WAS MELTED BACK. I REPLACED THE PLUG ASSEMBLY AND RESISTOR BLOCK. THE RESISTOR BLOCK HAD BEEN REPLACED THREE YEARS PRIOR WHEN THE LOWEST BLOWER SETTING CEASED TO OPERATE. INTERNET ACCOUNTS OCCUR FREQUENTLY ON THIS ISSUE. THIS CREATES A COLD WEATHER HAZARD AS THE DEFROSTER WILL CEASE TO OPERATE CREATING A DANGEROUS OPERATING CONDITION. TOTAL COST OF REPAIR MATERIALS WAS APPROXIMATELY $125.00. *TR