NHTSA Complaint #10439028 — 2003 FORD EXPEDITION

TL* THE CONTACT OWNS A 2003 FORD EXPEDITION. THE CONTACT STATED THAT THE AUTOMATIC DRIVER SEAT WOULD MOVE FORWARD WITHOUT COMMAND. THE CONTACT WOULD HAVE TO TURN THE VEHICLE OFF FOR THE SEAT TO STOP MOVING FORWARD. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT THEY DENIED ANY ASSISTANCE WITH REPAIRS TO THE DEFECT. THE MANUFACTURER TOLD THE CONTACT TO MAKE ANOTHER APPOINTMENT WITH THE DEALER TO GET A DIAGNOSIS ON THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,801 AND THE CURRENT MILEAGE WAS 94,200.