NHTSA Complaint #10438880 — 1999 FORD WINDSTAR

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10438880
Vehicle	1999 FORD WINDSTAR
Component	STRUCTURE:BODY
Date of Incident	December 6, 2011
Date Filed	December 7, 2011
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED THAT WHILE HAVING ROUTINE REPAIRS PERFORMED, SHE WAS INFORMED THAT THE SUBFRAME WAS COMPLETELY CORRODED AND FRACTURED IN HALF. THE DEALER WAS CONTACTED WHO REFERRED HER TO THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED WHO DID NOT OFFER ANY ASSISTANCE SINCE HER VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 11V030000 (STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELDS). THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 130,000.

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